Privacy Policy

At Mdressed, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and how it is used.

We collect information you provide directly, such as your name, phone number, email address, shipping address, and order details, when you create an account, sign in via OTP, or place an order. We also collect basic usage data, such as pages visited and products viewed, to improve our website experience.

Your phone number is used to verify your identity via one-time password (OTP) and to keep you updated about your orders. Your address details are used solely to ship your orders accurately. Order history helps us assist you with returns, exchanges, and support requests.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information is shared only with trusted service providers (such as payment gateways and logistics partners) strictly to the extent necessary to fulfil your orders.

We use reasonable technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

You may request access to, correction of, or deletion of your personal data at any time by contacting us through the details listed on our website. We will respond to such requests within a reasonable timeframe.

This policy may be updated periodically to reflect changes in our practices. We encourage you to review it occasionally.